| New Directors
of Operations and Member Relations, Other Staff Additions Highlight
Flurry of Hiring Activity at Flooring America
Manchester, NH (August, 2004) –Flooring America continues
to drive toward realizing a national brand and expanding its
service to members with the appointments of two management staff
members and eight regional managers.
"We are fortunate to welcome so many qualified individuals
from within the CCA family, and our new staff has equally impressive
backgrounds," said Evan Hackel, President of Flooring America.
"Flooring America will be a showcase for the talents of
these individuals as they step into their new roles." Flooring
America appointed Susan Alex as the new Director of Operations
and Jenny Nichols as the new Director of Member Relations. The
new regional managers serve as a channel of communication between
members and upper management, as well as a valuable resource
of information and expertise members can draw from to strengthen
and enhance their business operations.
Susan Alex has joined Flooring America as its Director of Operations.
She will lead the planning, scheduling, and execution of Flooring
America’s semiannual conventions, as well as project management
meeting services and coop operations. Previously, Alex was the
Senior Project Manager in another division of CCA Global Partners.
Her work history prior to Flooring America includes experience
at other national companies, including Timberland and Nike.
Jenny Nichols will supervise the regional management group
and departmental staff who work with members to assist them
with all aspects of the retail business, including merchandising,
operations, training, marketing and education. Jenny has been
with Flooring America since 2001 in a variety of positions.
"The regional managers are a support group essential
to the success of our members," added Hackel. "With
their diverse background and relevant experience, I’m
confident that they can provide the members with guidance and
advice that will greatly improve their businesses."The
new managers are as follows:
Neil Daley began his thirteen-year career in the floor covering
industry as a carpet and tile installer. Neil has previously
worked with such companies as New York Carpet World, Empire
Carpets and Expo Design Center.
Tim Leaver brings extensive experience as a national sales
manager to his new role at Flooring America, with a history
that includes serving as a sales consultant for showrooms, as
well as sales forecasts and staff training.
Karen Moisan has more than a decade in many capacities at CCA
Global Partners. Her thorough knowledge and experience in training
will help her members build stronger customer relationships.
Brian Murphy has a broad background as the former field director
for a retail and wholesale consulting firm.
Wendy Story has been with the Flooring America team for six
years. Her strong management background plays an intricate role
in the new team’s development and coordination as they
work with members.
Nancy Trafford has worked for CCA Global Partners in a variety
of positions, including member relations, support services,
and administration. Previously, she was a program manager for
Yankee Publishing, where she developed publicity for major New
England non-profit organizations. Rice Wales was previously
with Flooring America Online University, gaining intimate knowledge
of many of Flooring America’s most productive initiatives.
Chuck Watson has over a decade in sales, sales management,
profit and loss and financial analysis, as well as considerable
training in leadership and personal/professional development
including Dale Carnegie, Franklin Covey, and others. Watson’s
valuable experience equips him with the skills for negotiation,
management, delegation and leadership that are vital to Flooring
America’s goals and mission.
About Flooring America
Flooring America, with a sales volume of $1.4 billion, consists
of more than 500 member-owned floor covering stores throughout
the United States and Canada. Flooring America provides members
with exclusive brands and warranty programs, comprehensive multi-media
advertising programs, complete showroom merchandising packages,
plus training in management and sales. It operates as a division
of CCA Global Partners, the world's largest flooring group.
For information on becoming a member of Flooring America, contact
Tom Heffner, National Membership Director, at 800-466-6984,
ext. 1501.
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