| CCA Global Partners Recognized for Outstanding E-Learning Program
The Company Presented a New Training Course Designed to Help Their Floor Covering Retailers to Generate Builder Business
MANCHESTER, NH (August 29, 2005) – Manchester-based CCA Global Partners was recently recognized by The e-Learning Guild – a community of e-learning designers, developers and managers – for developing an outstanding e-learning program. CCA Global University introduced their new training course, titled “You Make the Call,” at the Guild’s first Example Emporium during The eLearning Instructional Design Conference in Boston this past June.
The course, which was presented by Graphic Designer/Flash Developer Tanya Bottas, received positive praise from e-learning colleagues who had the opportunity to try out the interactive features. Bottas was one of twenty-two developers who presented their work at the conference. Attendees were asked to vote for the most exceptional program presented; CCA Global’s “You Make the Call” training course tied for the most votes with one other program.
“You Make the Call,” which Bottas and Bob Bryan, CCA Global University’s Director of Organization Development, created together, is designed to help CCA Global’s floor covering retailers generate more business from builder companies. The interactive, scenario-based course creates a real-world setting that allows learners to practice researching for prospective builder contacts and to simulate actually making “cold calls” to these contacts.
Bryan and Bottas explained that their goal was to get the learner as close as possible to the actual experience, while presenting the material in a creative and exciting way. Although the program just recently went live to CCA retailers, they have already received a positive response.
“Many of our member retailers have not yet taken advantage of the growing builder market,” explained Brian Metcalf, Senior VP of Training for CCA Global. “We want to make sure that our retailers have the tools they need to start developing relationships with the building companies in their areas. OnLine Training is the perfect vehicle for this course because it provides sales associates with a convenient and interactive way to develop the skills necessary to start enhancing their builder business.”
CCA Global plans to supplement this course with other OnLine Training modules in the upcoming months.
About CCA Global Partners
With $8.7 billion in aggregate gross sales and 78 consecutive
quarters of profitability, CCA Global Partners is a formidable
leader in the retail industry. Today, more than 3,600 retail
stores in the United States and abroad benefit from CCA Global’s
business leadership through its 15 affiliate companies. CCA
Global retailers are currently engaged in the flooring, mortgage,
biking and formalwear industries through the following companies:
Carpet One, FloorExpo, Flooring America, Flooring One, Stone
Mountain Flooring Outlet/GCO Flooring Outlet, International
Design Guild, Lenders One, Lighting One, ProSource, Rug Décor,
Flooring Canada, Savvi Formalwear and The Biking Solution. For
more information, visit www.ccaglobal.com. |